Terms of Service

Last updated: April 11, 2026

Welcome to ScoutRenter. These Terms of Service ("Terms") govern your use of the ScoutRenter website and services (the "Service") operated by ScoutRenter LLC ("we", "our", "us"). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service. By creating an account, you represent that you meet these requirements.

2. Account Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3. Description of Service

ScoutRenter is a tenant-landlord matching platform that:

• Allows tenants to create verified profiles with trust scores
• Allows landlords to list rental properties and set tenant criteria
• Uses AI-assisted verification to assess tenant documents and profiles
• Matches tenants with compatible rental properties
• Facilitates communication between matched parties

ScoutRenter is a matching and communication platform. We are not a real estate broker, property manager, or credit reporting agency. We do not guarantee the accuracy of any user-provided information, and we are not a party to any rental agreement between landlords and tenants.

4. User Conduct

You agree not to:

• Provide false, misleading, or fraudulent information
• Use the Service for any illegal purpose or in violation of any applicable law
• Harass, threaten, or discriminate against other users
• Scrape, crawl, or use automated means to access the Service without our written permission
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or its infrastructure
• Upload malicious code, viruses, or harmful content
• Create multiple accounts for the same person
• Use the Service to violate fair housing laws

5. Tenant Profiles and Verification

Tenants may submit personal information and documents for AI-assisted verification. By submitting this information, you:

• Confirm that all information provided is accurate and truthful
• Consent to AI-assisted analysis of your documents and profile
• Understand that trust scores are algorithmically generated and may not reflect all aspects of your tenancy qualifications
• Acknowledge that landlords make their own independent decisions about tenancy

ScoutRenter is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA). Trust scores and profile verifications are not consumer reports and should not be used as the sole basis for rental decisions.

6. Landlord Responsibilities

Landlords using the Service agree to:

• Comply with all applicable fair housing laws (federal, state, and local)
• Not discriminate against tenants based on race, color, national origin, religion, sex, familial status, disability, or any other protected class
• Provide accurate property information and rental terms
• Conduct their own due diligence before entering into any rental agreement
• Not rely solely on ScoutRenter trust scores or verifications for tenancy decisions

7. Subscriptions and Payments

Certain features of the Service require a paid subscription. By subscribing:

• You authorize us to charge your payment method on a recurring basis
• Subscription fees are billed in advance on a monthly basis
• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of the current billing period
• We do not provide refunds for partial billing periods

We reserve the right to change subscription pricing with 30 days' notice. Payment processing is handled by Stripe and subject to Stripe's terms of service.

8. Intellectual Property

The Service, including its design, features, content, and technology, is owned by ScoutRenter LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.

By uploading content to the Service (such as property listings or profile information), you grant us a non-exclusive, worldwide license to use, display, and distribute that content in connection with providing the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• Any information provided by users is accurate or reliable
• Trust scores or verifications are comprehensive or infallible
• You will find a suitable tenant or rental property through the Service

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOUTRENTER LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless ScoutRenter LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action.

13. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) shall survive.

14. Modifications to Terms

We may modify these Terms at any time. We will notify registered users of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

16. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]

ScoutRenter LLC
835 Wilshire Blvd, Ste 500 #725
Los Angeles, CA 90017

Website: https://scoutrenter.com