Privacy Policy

Last updated: April 4, 2026

ScoutRenter ("we", "our", "us") operates the ScoutRenter mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our app.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and role (landlord or tenant) when you create an account.
• Tenant Profile Data: Employment information, income, rental history, lifestyle preferences, and references that tenants voluntarily provide to create their profile.
• Property Information: Property details, addresses, and rental terms that landlords provide.
• Documents: Identity documents, pay stubs, bank statements, and other verification documents that tenants upload.
• Messages: Content of messages exchanged between matched landlords and tenants.
• Device Information: Device type, operating system, and push notification tokens.
• Payment Information: Subscription and billing data processed through Stripe (we do not store credit card numbers directly).

2. How We Use Your Information

• To provide and maintain our tenant-landlord matching service
• To verify tenant profiles and calculate trust scores
• To match tenants with compatible properties based on criteria
• To facilitate communication between matched parties
• To process subscription payments
• To send push notifications about new matches, messages, and account updates
• To improve our matching algorithms and service quality

3. Information Sharing

We share your information only in the following circumstances:

• Matched Parties: When a landlord and tenant mutually express interest, limited profile information is shared between them. Full details are only revealed after both parties connect.
• Service Providers: We use Stripe for payment processing. Your payment data is subject to Stripe's privacy policy.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure token authentication, and encrypted storage of sensitive credentials on your device.

5. Data Retention

We retain your personal information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and data
• Opt out of push notifications
• Withdraw consent for data processing

7. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: [email protected]

Website: https://scoutrenter.com